1. Who we are
AmoQuiz is run by Ivan Zhevakin, a sole trader (autónomo) registered in Spain with tax number (NIF) Z1820872J, whose address is Av. Diagonal, 88, 6H, Sant Martí, 08019 Barcelona, Spain (“AmoQuiz”, “we”, “us”). You can reach us at support@amoquiz.com.
These terms cover the website at amoquiz.com, the AmoQuiz app at app.amoquiz.com, and the pages players open on their phones to join a game (together, “AmoQuiz” or “the service”).
2. Agreeing to these terms
By creating an account, buying a plan or using AmoQuiz, you agree to these terms and to our Refund Policy. Our Privacy Policy explains how we handle personal data.
If you use AmoQuiz for a company, school, venue or other organisation, you accept these terms for it, and you confirm that you may do so.
Some rules are different for consumers (people using AmoQuiz outside their trade, business or profession) and for businesses. Where they differ, we say so.
3. The service
AmoQuiz lets hosts make quiz games, show them on a TV or projector, and have players answer from their phones. Hosts need an account. Players don’t.
We keep improving AmoQuiz, so features change over time. We will not take away a main feature of a paid plan during a period you have already paid for. Features marked as beta or experimental may change or end at any time.
AmoQuiz is software only. We don’t run your events, and we don’t take part in them.
4. Your account
- You must be at least 16 to create an account, and an adult (18, or the age of majority where you live) to buy a plan.
- Give us accurate details, and keep them up to date.
- Keep your password to yourself. You are responsible for what happens in your account, so tell us straight away if you think someone else has got into it.
- An account is for one person. To work with others, use the team features: each member signs in with their own account.
5. Players
Players join a game with a QR code or a join code, and need no account. A player gives only what the host’s game asks for, such as a name or a team name, and their answers.
The host runs the game: who can join, how answers are marked, the scores and the results. Players must follow the rules in section 10.
Hosts are responsible for their events, including looking after children who play and getting any permission their parents need to give.
6. Plans and payment
6.1 Free and paid plans
The Free plan costs nothing. Paid plans and 7-day passes add more players and features, as described on our pricing page. The price is shown on that page and again at checkout, before you pay.
6.2 Paddle is our reseller
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
When you buy a plan, you buy it from Paddle under Paddle’s Buyer Terms. Paddle takes the payment, works out and collects any VAT or sales tax, and sends your receipt or invoice. We then give you the plan you bought, under these terms. For anything about how AmoQuiz works, write to us.
6.3 Subscriptions
A subscription is paid monthly or yearly. It renews automatically at the end of each period, for the same length and at the same price, until you cancel.
You can cancel at any time, from your account in the app or through paddle.net. Cancelling stops the next payment, and your plan stays on until the end of the period you have already paid for. Your account then moves to the Free plan, and your games stay in it.
6.4 7-day passes
A 7-day pass is one payment for a plan’s features for 7 days, counted from the moment you buy it. It never renews.
6.5 Taxes
Paddle adds VAT or sales tax where the law requires, depending on where you are. The pricing page says which prices already include tax, and checkout shows the total before you pay.
6.6 Price changes
We may change our prices. If we raise the price of your subscription, we will email you at least 30 days before your first payment at the new price, and you can cancel before then. A price change never affects a period you have already paid for.
6.7 Failed payments
If a renewal payment fails, Paddle may try again over the following days. If it still cannot be paid, the subscription ends and your account moves to the Free plan.
7. Refunds
You can get a full refund of any payment within 14 days of making it, for any reason, as our Refund Policy explains.
If you are a consumer in the European Union, the United Kingdom or another country that gives you a legal right to withdraw from an online purchase, you keep that right as well. Our refund policy gives you at least as much and does not limit it.
8. Your content
8.1 It stays yours
The games, questions, answers, images, audio, video, themes and other material you add to AmoQuiz (“your content”) remain yours.
8.2 What you allow us to do with it
You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example, resize a picture or convert a video) and show your content, only as far as we need to run AmoQuiz for you and for the people you share it with, such as your players and your team. The licence ends when your content is deleted for good (our Privacy Policy explains when that happens), apart from copies others made with your permission.
8.3 Your responsibility for it
You are responsible for your content, and you must have the right to use it. That includes permission to play music or show video in public at your event, which in many countries needs a licence from a music licensing organisation or the rights holder. Don’t upload anything illegal, or anything that breaks someone else’s rights.
8.4 When we remove content
We may remove or block access to content that we reasonably believe breaks these terms or the law. When we do, we will tell you what we did and why, unless the law stops us.
We keep your content safe, but please keep your own copies of anything important.
9. AI features
AmoQuiz can draft questions, check typed answers and turn presentations into games with AI models from other companies. Our Privacy Policy names them.
- AI can be wrong. Its questions may contain mistakes or resemble existing material, and it can mark an answer wrongly. Check its work before you use it: you decide what goes into your game and how answers are marked.
- Don’t put personal details or confidential information into an AI feature unless the feature needs them.
- AI features have a monthly allowance that depends on your plan.
- We claim no rights in what the AI produces for you. As between you and us, you may use it in your games.
10. Rules for using AmoQuiz
You must not use AmoQuiz, or let others use it, to:
- break the law, or help anyone else to;
- upload or share content that is illegal, hateful, harassing, threatening, sexually explicit or violent, or that breaks someone else’s copyright, trademark, privacy or other rights;
- run gambling, betting, lotteries or games of chance in which people pay to take part or play for money or prizes with a money value;
- collect personal data from players without a lawful reason, or collect sensitive data such as health or financial details;
- send spam, or impersonate anyone;
- spread malware, attack, overload or probe our systems, or get around our limits or security;
- scrape, copy, resell, rent or share access to AmoQuiz, or use it to build a competing product;
- reverse engineer the software, except where the law allows it.
AmoQuiz doesn’t sell tickets or take entry fees for anyone’s events, and it doesn’t hand out prizes. If you charge for entry or give prizes at your event, that is between you and your guests, and you must follow the rules on competitions and prize promotions where you hold it.
11. Reporting content
If you find content on AmoQuiz that you believe is illegal or breaks your rights, such as your copyright, write to support@amoquiz.com and include:
- where it is, such as a link or the game’s join code;
- why you believe it is illegal or breaks your rights;
- your name and email address;
- a statement that what you have told us is accurate and complete, to the best of your knowledge.
We look at every report promptly and carefully, and tell you what we decided. If we remove content, we tell the person who added it and give them our reasons, and they can ask us to look again. We close the accounts of people who repeatedly upload content that breaks others’ rights.
This address is also our contact point for authorities and users under the EU Digital Services Act. We answer in English and Spanish.
12. Data about your players
When you use AmoQuiz to collect personal data about players or other people, for example names and contact details on an event sign-up form, or their answers, you decide why and how it is collected. You are its controller, and we process it for you as your processor. This section is the data processing agreement between us that Article 28 of the GDPR requires.
- What, why and how long. We store, show and send the data you collect only to run your games and events and show you the results, for as long as you use AmoQuiz.
- Whose data, and which. People who play your games or sign up for your events, and whatever you choose to collect about them: names, team names, contact details, answers and results.
- Your instructions. We process the data only on your instructions, which are these terms and the way you use AmoQuiz, unless the law requires otherwise. If it does, we tell you first, unless the law forbids that too.
- Confidentiality. Everyone who works on AmoQuiz and can see the data is bound to keep it confidential.
- Security. We protect it with appropriate technical and organisational measures, including encrypted connections, access controls and backups.
- Sub-processors. We use the service providers listed in our Privacy Policy. We update that list at least 14 days before a new provider starts handling your data. If you object and we cannot address your objection, you may cancel and get a refund for the unused part of a prepaid period.
- Help with your duties. We help you answer people who exercise their rights, and with your security, breach-notification and impact-assessment duties, as far as we reasonably can.
- Breaches. We tell you without undue delay once we become aware of a personal data breach affecting your data.
- Deletion. When you ask us to delete the data, or delete your account, we delete it within 30 days, and from backups on their schedule, unless the law requires us to keep it.
- Checks. We give you the information you need to show that this section is followed, and answer your reasonable questions about it.
- Transfers. Where data leaves the European Economic Area, we rely on the safeguards the GDPR allows, as our Privacy Policy explains.
On your side, you must have a lawful basis for the data you collect, tell people how you use it, and not ask for more than you need.
13. Our rights
AmoQuiz itself (the software, its design, the name, the logo and the bear, the built-in themes and the sample content) belongs to us or to those who license it to us. While your account is open, we give you a personal, non-exclusive, non-transferable right to use AmoQuiz under these terms.
If you send us ideas or feedback, we may use them freely, without owing you anything.
14. Availability and support
We work hard to keep AmoQuiz running, but it relies on the internet, venue networks, devices and other companies’ services, so we cannot promise it will always be available or free of errors. We sometimes need to pause it for maintenance; we try to avoid evenings and weekends, when most games are played, and to announce planned work in advance.
Before a big event, try your game on the screen and the network you will use.
Support is by email at support@amoquiz.com.
15. Ending your use of AmoQuiz
You can stop using AmoQuiz and close your account at any time. Cancel any subscription first, or ask us to do it for you.
We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or to protect AmoQuiz, its users or others. Unless it is urgent or the law forbids it, we will warn you first, give you our reasons and a chance to put things right.
If we close your account for any reason other than your breach of these terms, we refund the unused part of any period you have paid for. If we ever stop offering AmoQuiz, we will tell you at least 30 days before, give you time to download your results, and refund the unused part of any prepaid period.
When an account is closed, we delete its content as our Privacy Policy describes.
16. Our liability
For everyone. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, for harm we cause on purpose or through gross negligence, or for anything else the law does not allow us to limit.
If you are a consumer. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable. You have the legal rights that consumer law gives you for digital services that are faulty or not as described, and these terms do not affect them.
If you are a business. We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data. Our total liability to you in any 12 months is limited to what you paid for AmoQuiz in those 12 months. To the extent the law allows, AmoQuiz is provided to businesses “as is”.
For your events. We are not responsible for the events you run, for content you or your players add, for prizes, or for the venue’s equipment and network.
17. Changes to these terms
We may update these terms, for example when we add features or the law changes. If a change matters to you, we will email you or tell you in the app at least 30 days before it applies. If you don’t agree with it, you can close your account before then, and we refund the unused part of any prepaid period. The date at the top of this page shows when the terms last changed.
18. Law and disputes
These terms are governed by Spanish law.
If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can take a claim to the courts there or in Spain.
If you are a business, the courts of Barcelona, Spain, decide any dispute.
Before going to court, please write to us. Most problems are solved quickly by email.
19. General
- These terms, the Refund Policy and the Privacy Policy are the whole agreement between you and us about AmoQuiz.
- We may transfer this agreement to someone who takes over AmoQuiz, such as a company we set up to run it, and we will tell you if we do. Your rights under these terms will not be reduced. You may not transfer your account or this agreement without our agreement.
- If a court finds part of these terms invalid, the rest still applies.
- If we don’t enforce a right straight away, we can still enforce it later.
- We may send you notices by email, to the address on your account.
- These terms are written in English. If we translate them, the English version applies where the two differ, unless the law where you live says otherwise.
20. Contact
Ivan Zhevakin, trading as AmoQuiz
Av. Diagonal, 88, 6H, Sant Martí, 08019 Barcelona, Spain
support@amoquiz.com